GENERAL SHIPPING INFORMATION
We offer FREE economy shipping on orders within the contiguous U.S.
This offer excludes shipments going to Hawaii, Alaska, Puerto Rico, Guam, and APO/FPO/DPO addresses. Standard shipping costs to these locations may differ and are calculated during check out. Standard shipping costs to these locations may differ and are calculated during check out.
Free shipping may not be applied with other promotions, offers or discounts. Shipping applies (starting at $6.95) with other promotions or offers, such as the Growth Spurt Guarantee® and customers with alternate shipping terms.
We do not offer international shipping.
Processing and Transit time:
Orders placed before 9am PST Monday - Friday generally ship the same day, but please allow 1-2 business days for processing. Orders placed after 9am on Friday will ship the following business day. Actual transit time once shipped is estimated for Standard Delivery as shown in the map below. Tracking number will be emailed once your order leaves our warehouse.
- Economy Delivery - FREE within the contiguous U.S. (Expected arrival: 2-10 business days in most cases). Most orders using this method are shipped via UPS SurePost with final delivery by USPS.
- Standard Delivery - $6.95 (Expected arrival: 2-6 business days – see map above)
- Expedited Delivery - $15.00 (Expected arrival: 3 business days)
- Rush Delivery Air - $20.00 (Expected arrival: 2 business days)
- Next Day and other shipping options may be available, call PLAE Customer Service (M-F 9am - 5pm Pacific) at 800.931.7523 before placing your order
Orders to Alaska, Hawaii, Puerto Rico, Guam or APO/FPO/DPOs:
- Tab only orders ship via Standard Delivery for free.
- Standard Delivery $20.00 for shoe orders or shoe + tab combo orders, regardless of purchase amount
We are committed to getting your order to you as quickly as possible and our warehouse starts the shipping process as soon as your order has been placed. Please make sure the COLOR, SIZE and STYLE are correct before you complete your purchase. Once orders are placed they cannot be changed.
We do not ship to Post Office Boxes. Saturday delivery is not available.
RETURN SHIPPING IS FREE
If the shoe fits… Well, you know the rest. However, if it doesn't fit - Exchanges and Returns are FREE. Follow our easy return process to get started.
Offers not valid for customers with negotiated buying terms. Terms of this offer are subject to change.